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a In pairs, discuss which of the following things a nurse

 

does when a patient arrives in hospital,

 

Shows the patient around the ward

 

e Puts on the patent's identity (lD) bracelet

 

Gets the patent lunch

Checks the patient's details

Gets the patient a cup of tea

Shows the patient how to use the nurse call

Helps the patient change into pyjamas

 

e

 

Takes the patient's Observations

 

b 1.1 Listen to a conversation between Stephen, the Ward Nurse,

 

and Mr Connolly, a patient. Mark the following statements

True (T) or False (F) in column 1.1.

 

L2

 

1 The nurse knows the patient's name.

2 The nurse introduces himself to the patient.

3 The nurse explains the nurse call button.

4 The nurse checks if the patient can walk to the bathroom

5 The nurse is in a hurry

 

c2Listen to another conversation between a patlent and a nurse.

 

Mark the statements in Exercise 1b True (T) or False (F) in column 1.2.

 

d Which of the two conversations, 1.1 or l.2, is more welcoming?

·         e tu Complete the following extracts from the com

·          

·         again and check your

·          

·         Stephen and Mr Connolly. Lister

·          

·         looking

·          

·         all. (5)

·          

·         press the button if you (6)

·          

·         you need?

·          

·         f

·          

·         How does Stephen make Mr Connolly feel welcome?

·          

·         In pairs, practise welcoming a patient on admission. Student A, you are the

·         nurse; Student B, you are the patient. Use the following prompts to help

·         you. Swap roles and practise again.

·          

·         Say

·          

·         Check patient's name

·         Introduce yourself

·         Explain nurse call

·          

·         Reply

·         Reply

·         Reply

·         Reply

·         Reply

·         Reply

·          

·         Say where bathro

·          

·         Ask if patienc needs help to go

·         to bathroom

·          

·         Ask if patient has any questions

·          

·         Say you will see patient lacer

·          

·         Checking a patient's identity (D) bracelet

·         2 a 13 Stephen contimues talking to Mr Connoly Lsten to the conversation

·          

·         and answer the following questions.

·         | What does Stephen need to do?

·         2 What is Mr Connolly allergic to?

·         ...

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